Ratings and reviews happen daily, and your sales are directly influenced by the quantity and authenticity of what your customers are saying. Timely monitoring of ratings and reviews is critical to driving your revenue.
Understand the quantity of reviews across multiple products, brands, and retailers
Understand the complexities of each review and the importance/significance of each one
Detect and receive alerts about a shift in number of reviews
Improve and address issues when looking at product reviews across multiple retailers, brands, and products
Understand general brand and specific product sentiment